Remote connection issues

Please use this form if:
  • You are working remotely and cannot connect to your NGD desktop
  • You are working outside regular support hours
  • You are working overseas and cannot contact the Service Desk by phone

  • Problem type

    Logon UserID
    Please enter your 6 character userid
    Please confirm your 6 character userid

    Contact details
    Your full name
    Please provide a number you may be contacted on
    Suitable contact time

    Details of issue
    Please provide details of your issue(s) including your current working location. If you are working overseas, remember to provide time zone details.

    Please enter the words and/or numbers displayed below