Remote connection issues

Please use this form if:

  • You are working remotely and cannot connect to your NGD desktop
  • You are working outside regular support hours
  • You are working overseas and cannot contact the Service Desk by phone


Problem type

Logon UserID
Please enter your 6 character userid
Please confirm your 6 character userid

Contact details
Your full name
Please provide a number you may be contacted on
Suitable contact time

Details of issue
Please provide details of your issue(s) including your current working location. If you are working overseas, remember to provide time zone details.

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